Can I track my order?
We'll ensure you stay informed about your order's status through email updates, providing you with an estimated delivery timeframe. Once your order is handed over to the delivery provider, you'll receive a tracking code, allowing you to pinpoint the precise date and time of delivery.
Please bear in mind that our shipping providers determine these timelines. Should you wish to schedule a different delivery time or encounter any discrepancies with the indicated delivery time, please get in touch with our customer service team for assistance.
When will my order be sent?
If you place an order from Monday to Saturday, it will be shipped within 48 hours, right after the completion of the product. If you placed your order on Sunday, your item(s) will be shipped starting from the first working day after the purchase.
When can I expect my order?
Typically, a shipment will be delivered within 1-3 working days starting from the shipment day. Our team will inform you constantly about the delivery status via email.
What are the shipping costs?
Shipping costs vary based on the delivery country and the total weight of your selected item(s). You'll find the calculated shipping cost when we send you the invoice in relation to the product you would like to purchase.
What is your return policy?
This depends on the situation of the product, please email us for further information.
SHIPPING